Client Testimonials

The JBYS reputation is built on customer trust.

Ron Silvia, JBYS vice president of sales, says, "Returning business is, without question, our biggest compliment. While no company is perfect, our testimonials speak volumes about who we are. Our customers go out of their way to recognize and thank everyone from sales to service to members of our business office. This is pretty special."

98% Customer Satisfaction Rating

"We were very happy with our purchase experience. Matt G, our salesman, was wonderful and not pushy. Bob, your tech is a great person and Kevin was very knowledgeable with his boating class."

Debra | Cruisers Yachts 50 Cantius


"David and the JBYS team were incredibly helpful in facilitating the sale of my Tiara. They handled every step of the process, making the sale smooth and easy, although bittersweet! I can't recommend the JBYS team enough."

Rob | Tiara Yachts 4300 Sovran


"Great team at JBYS. From Travis right through Liz and Grant, they made it pretty effortless. Thank you."

Carl | Boston Whaler 26 Outrage


"If you are looking for a broker to either sell or buy you have found the best in the industry with Travis Smith. It was an amazing experience. Travis goes above and beyond doing everything possible in your best interest. We highly recommend Travis at JBYS! Staff at JBYS also did a terrific job. Thank you!"

Sally | Carver 56 Voyager


"Travis Smith is one in a million! He did everything possible to provide Ron and I with the BEST service possible. As a former business owner and Sales Management Professional myself, I could not ask for a better broker! Travis was amazing even when we were dealing with an uncooperative seller! Professional boating industry mechanics in Grand Haven, Michigan, told us Travis is the best broker. Do everything you can to keep Travis on your team, JBYS. Don't let him go!  "

Sally & Ron | Carver 56 Voyager


"Lydia and I are new owners of this beautiful trawler which we intend to journey on around the Great Loop. We reached out to Kevin for training and he highly exceeded our expectations! His skills with managing a boat and ability to communicate those skills were excellent. He provided a list of rules of the road that were essential in remaining cool and calm during maneuvering in a tight marina and instilling confidence in our operation of the vessel. Kevin went above and beyond when he helped us evaluate a concern with the boat using video above and below the surface of the water. If you are in need of training in the Michigan City area, Kevin is the person to contact! Neutral is your Best Friend!! Thanks Kevin!"

Chris & Lydia | Sabreline 36 Fast Trawler


"Mathew Ginsberg, I want to say how much I appreciate you and all the help you have been to me over the years.  It means a lot to me that you are not transactional, but endeavor to create a long-term relationship with your clients.  Your commitment to me (and now us) is what creates “customers for life” which is what we very much strive for in our business.  You are a shining example of what can happen when you have a true advocate that really cares about a customer’s ownership experience. "

HCB 53 Suenos owner


"Everyone I worked with at JBYS was professional, courteous, smart, and responsive."

Scott | Sunseeker 57 Predator & Williams 395


"

Bob Alvin is an incredibly talented person. I really appreciated his thoroughness while on board—he completed a few items and answered some additional questions I had as a new boater.
In business these days, good individuals on the service side are extremely hard to find, as we all know. I was just super, super appreciative of Bob’s time and knowledge.
I wanted to make sure others on your team are aware of my experience, although with a guy like Bob, I imagine that probably happens often.
"

purchased Zoeller | Cantius 50


"Mathew was excellent to work with and super knowledgeable of boats and yachts, which gives him an advantage in the sales process. His communication was great and he was always available throughout the process. His marketing skills gave the yacht a big presence in the sales process.. He was there through the entire process of the sale including the survey, sea trial and right up to closing. If you are thinking of selling your yacht, you will not go wrong with Mathew handling the listing. I highly recommend Mathew Ginsberg."

Stephen | Marquis 59


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