Ron Silvia, JBYS vice president of sales, says, "Returning business is, without question, our biggest compliment. While no company is perfect, our testimonials speak volumes about who we are. Our customers go out of their way to recognize and thank everyone from sales to service to members of our business office. This is pretty special."
"The entire staff at JBYS was extremely helpful. They made sure our Duffy was in perfect shape when it arrived and worked with us through launch and beyond. Thanks Ron!"
"Erik went beyond expectations to help us when our stereo was not right. Very pleased with the tender. Thank you!"
"Very good assistance from Jim Kehrig. Boat is very nice!"
"Andy is great. His post sale follow up has been awesome. He truely cares for his customers!"
"A wonderful experience working with Ron. Great service."
"Last week on Tuesday I contacted Dave Lesh and Cathy McGuire on some service parts I needed for our 52 Viking Convertible. Buying parts here in Canada can be a nightmare at the best of times but with the attention put forth from these folks it made my life much easier. My parts were sitting at my office by Friday morning...which was unbelievable! It can take longer to get a burger and fries at a drive through. Being a business man of over 45 years these are the types of people that make a business survive! My future will probably involve another Viking and with service like this I know I will be dealing with JBYS for the sale...no shopping necessary."
"Jim Kehrig was especially helpful, patient and kind during our negotiating and purchase process."
"I want to take a moment and thank Elliott Falls for the great job he did for us from start to finish. From finding the right buyer for our boat and making sure all the details were handled...I wouldn't hesitate to recommend you to any buyer or seller. And I will certainly call you when I get back in the market for a boat again."
"Erik has always been available to us! We were in Chicago recently and has an electrical issue at 6:30 on a Saturday night. Erik had Ron come to the boat within 30 minutes of our call and fixed the problem right away. We and our guests were amazed, that's service!"