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For years, I thought the main reason I continued doing business with JBYS was Ron Silvia and his incredible 24/7 support of my boating addiction. While I still greatly value Ron and everything he does, I can honestly say that Charlie is the reason I will remain a loyal JBYS client.
After more than 20 years of boat ownership, I have worked with countless mechanics and technical support professionals. Charlie stands out as one of the most knowledgeable, dedicated, responsive, and genuinely caring people I have ever had the pleasure of working with.
Most recently, I experienced a critical electrical issue and Charlie was my first call. Within 24 hours, Charlie had new batteries secured and a team ready to help, ensuring I could take a large group of clients out on the boat tomorrow as planned. That level of service is invaluable, and I am incredibly grateful for the support.
Charlie,
Thank you for everything you do. Just when I start to think boat ownership is creating more headaches than enjoyment, you step in and remind me why I keep at it.
I truly appreciate your commitment, expertise, and willingness to help whenever needed.
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Josh | Sunseeker 68 Predator
"Jefferson Beach was awesome to work with. They gave me a very fair trade on my old boat and a very fair price on my new boat. Their follow up, customer service, and overall “client first’ approach makes them a first class operation. Any service needs I’ve had due to warranty issues or other needs were handled quickly and with excellent communication by Charles and the service department. I cannot be happier with my choice to do business with Jefferson Beach And how I will recommend them to others seeking to buy or sell."
Keith | Cruisers Yachts 60 Cantius & Sunseeker 55 Manhattan
"Everyone I worked with at JBYS was professional, courteous, smart, and responsive."
Scott | Sunseeker 57 Predator & Williams 395
"Bob Alvin is an incredibly talented person. I really appreciated his thoroughness while on board—he completed a few items and answered some additional questions I had as a new boater.
In business these days, good individuals on the service side are extremely hard to find, as we all know. I was just super, super appreciative of Bob’s time and knowledge.
I wanted to make sure others on your team are aware of my experience, although with a guy like Bob, I imagine that probably happens often.
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purchased Zoeller | Cantius 50
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I think Will has done an excellent job so far. Clean installation and I like the changes he did on his own which were outside of what we discussed but definitely the right call. I’m a big audiophile dork so I’m super picky about this stuff. I had a couple of suggestions for him I just sent in an email. He is good! Keep him around.
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Stephen
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It's been a pleasure buying a boat from Jefferson Beach Yacht Sales. From the service department to the sales department, I would definitely buy another boat from you!
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Bill
"When a long planned trip to Exuma was in jeopardy just a few days from departure due to poor boat management from a prior company, Michael and his team stepped up and accepted the challenge. They pulled more than one rabbit out of the hat and even ran an errand we couldn’t get to. Extraordinary effort, service above and beyond. Our trip was amazing! Much gratitude to Michael and team."
Jeff | Sea Ray L650
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I think Will has done an excellent job so far. Clean installation and I like the changes he did on his own which were outside of what we discussed but definitely the right call. I’m a big audiophile dork so I’m super picky about this stuff. I had a couple of suggestions for him I just sent in an email. He is good! Keep him around.
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Stephen | Sunseeker 48 Portofino
"Ron, Cort, Kevin, and Amy did a wonderful job. They all had great communication, especially Ron, throughout all hours of the day."
Lynn | Absolute 56 Fly
"JBYS provided short-notice service on my boat while I was on vacation. They didn't place me on a waiting list or tell me service was weeks out. They prioritized my job and got it done! I really appreciate that kind of service, and it saved our vacation."
Kevin | Formula 40 PC serviced